Customer Reviews

I just want to give a shout out to Charlie Bartolo at Markville Ford for the hard work he did in helping me buy a 2019 Mustang. This was a long distance purchase; Charlie was willing to work hard with me and help with all arrangements to make this happen. He answered all my questions and took lots of pictures of the car and many more pictures whenever I would ask. He was very quick via e-mails or phone calls even after hours. He was great when it came to arranging shipping if needed, getting snow tires, and even helped me with returning my rental car. I couldn’t have a better experience with purchasing long distance. I certainly would recommend Charlie. Thank you Charlie I appreciate everything and the car has been perfect.

a month ago

I purchased and traded in 2 old trucks, and one was a work truck, another an older family SUV. Darren, who is a charming guy, worked very hard with his team to make me happy and get me into a new SUV. My credit has some issues at the time, and it wasn't so easy to help me. But they found away. Darren was there for me through the entire process, ready to assist and clarify any issues I may have had. I can only thank him for his patience with me as I am not always the easiest going customer. The truck was delivered to me, and I was delighted to have people work hard for me to get me into something new to drive, and they did work hard on it for me. Darren, if you read this, I want you to know that I am thankful for your effort and making my purchase a smooth operation even though issues on my end came up, and you handled them and found the solution. This is the kind of service I am happy to spend my time writing a review on. I hope that you have continued success and wish you and your team all the best. I want others to know that yes, maybe there are a few terrible reviews for markville ford. But as a needy customer and not in the perfect position at the time, my service was above anything I was used to dealing with within the car industry and will say that if you want to do business here. It would be best if you did not hesitate and that you can trust Darren and his team to do the best for you and your unique needs. I would highly recommend this dealership and especially Darren, for being a great person to work within such a busy environment as this dealership . Excellent service is hard to find. It is very refreshing in today's world to see it!

2 months ago

Thanks for the years of great service. From my 2006 fx4 that I finally traded in after 14 years for a 2019 black explorer sport too our 2010 edge. Darren thanks for all your help on yet another great vehicle. Paulo and John in the service thanks for always looking after me. All the mechanics in the back thanks. And to Craig as far as it goes you are and will ALWAYS BE MY DEALER. You have surrounded yourself with 1 hell of a GREAT TEAM!!!!! THANKS AGAIN for the great service Tom Warner

2 months ago

I just purchased a 2016 Ford Focus St, from the salesman Conrad Haynes, at “Markville Ford”. Conrad was excited to show me this car. It was in the showroom when I arrived at the dealership. Conrad took time out of his schedule to teach me how to drive a manual car and made sure that I would get home safely. Conrad was calm teaching me and conducted himself in a professional manner. He was able to give me an offer that I was looking for. When I buy another car I’ll be sure to go back to him again. I would highly recommend him to anyone.

3 months ago