Customer Reviews

Great fast service. Cody was great to deal with. Purchased vehicle on Monday over the phone and picked it up on Thursday.

in the last week

The Service Team (led by Shane Riley) is outstanding. When I described a unique problem I had with my recently purchased Escape they didn't hesitate to offer me a complete solution that was certainly above and beyond. The team arranged to take care of the problem on a certain date, took me in right away when I arrived and had all work done ahead of schedule. They even provided me with a preferred price that was outstanding. Excellent work Shane - thank you.

3 weeks ago

My wife and I trade in a new car, Lincoln 2016, from Marcus in Markville with an excellent customer service. Marcus is very professional, and patient. We have got a good offer for the right one that we were looking for! He spent a sufficient time with us for reach to a final agreement. He did the best for us to complete paper work, explaining the features of the car. I totally recommend him to my friends who love Lincoln/Ford!

a month ago

I purchased and traded in 2 old trucks, and one was a work truck, another an older family SUV. Darren, who is a charming guy, worked very hard with his team to make me happy and get me into a new SUV. My credit has some issues at the time, and it wasn't so easy to help me. But they found away. Darren was there for me through the entire process, ready to assist and clarify any issues I may have had. I can only thank him for his patience with me as I am not always the easiest going customer. The truck was delivered to me, and I was delighted to have people work hard for me to get me into something new to drive, and they did work hard on it for me. Darren, if you read this, I want you to know that I am thankful for your effort and making my purchase a smooth operation even though issues on my end came up, and you handled them and found the solution. This is the kind of service I am happy to spend my time writing a review on. I hope that you have continued success and wish you and your team all the best. I want others to know that yes, maybe there are a few terrible reviews for markville ford. But as a needy customer and not in the perfect position at the time, my service was above anything I was used to dealing with within the car industry and will say that if you want to do business here. It would be best if you did not hesitate and that you can trust Darren and his team to do the best for you and your unique needs. I would highly recommend this dealership and especially Darren, for being a great person to work within such a busy environment as this dealership . Excellent service is hard to find. It is very refreshing in today's world to see it!

5 months ago

I just purchased a 2016 Ford Focus St, from the salesman Conrad Haynes, at “Markville Ford”. Conrad was excited to show me this car. It was in the showroom when I arrived at the dealership. Conrad took time out of his schedule to teach me how to drive a manual car and made sure that I would get home safely. Conrad was calm teaching me and conducted himself in a professional manner. He was able to give me an offer that I was looking for. When I buy another car I’ll be sure to go back to him again. I would highly recommend him to anyone.

7 months ago